Supermac's Reviews

Based on 153 customer reviews from our shopper community, Supermac's's overall rating is 3.10 out of 5 stars and 68% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.1

153 Reviews

Overall Rating

5 Stars

18

4 Stars

70

3 Stars

16

2 Stars

8

1 Star

41

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (153)
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happyzebra500
April 30, 2023
"Don't waste your hard earned money"
It's difficult to understand how this restaurant for which I would frequent almost weekly a few years back (food was great), to a place I hope to never set foot in again... Although understandable busy at 6.30 on a Saturday evening, we had to wait almost 40 minutes for our order.. (having been told it would take 20) the large pizza came out cut into 4 parts... (try trying to eat a slice!!) the garlic bread came out Burnt and dry.. I returned it to the manager and said "I appreciate it's busy, but please do better than this" he replaced it.. With much the same.. It tasted like s**t. The chips were few and could... If we were not so hunger, I would have looked for my money back... Tip.. Avoid like the plague!!
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BraydenHolmes
March 20, 2023
"Had a snack box last week at the Tuam…"
Had a snack box last week at the Tuam outlet and it was brutal stuff.
I was one of their first customers way back when they opened their first outlet in Ballinasloe and have enjoyed their food since. Tuam's chicken however was the worst I have ever tasted. Their chips were no better either.
It was after 1pm so things should have been on point by then but alas no.
The chicken was dry and had a weird plastic taste to it. The chips were soaked in oil and hard.
I should have tasted everything before leaving and driving home!!!
See other review!
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TerrenceBowman
February 23, 2023
"Outstanding Staff"
Apart from great food in a spotlessly clean restaurant in Drogheda the staff here are incredible.
Very pleasant cheerful welcoming professional. Extra special to children. So kind.
I don't know all their names I'm sorry to say except Leigh but they are all wonderful. Thank you guys.
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beautifultiger454
February 21, 2023
"Reheated and overcooked"
I was one of the first customers in this restaurant in Ballysimon Limerick today and I ordered a superbeakfast. The fried eggs I received looked like they were cooked yesterday and were completely overcooked,and the toast was reheated. Will not be going again
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Judith.Washington
February 18, 2023
"Food cold service slow and portion size…"
Food cold service slow and portion size very small
It was supermacs on tuam galway and i i i i would avoid.
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greensnake744
February 05, 2023
"This place is the worst place I have…"
This place is the worst place I have ever encountered in roscommon the chicken my dog even refused to take it I will never ever take my family there again
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bigswan350
January 30, 2023
"Not receiving what you ask for"
My partner ordered a plain double cheeseburger meal with only cheese on the burger. He received a double cheeseburger with everything on it. This didn’t just happen once but twice. The first time he said next time I’ll put it into the comments. Next order he got he wrote the comment and still got everything on the burger.
Doesn’t sound like a bad review but when your paying for something you expect what you ask for. Clearly someone isn’t reading the comments or just doesn’t like their job
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Melissa.James
January 02, 2023
"Not open or out of food"
We actually really like supermacs, particularly the chicken and pizza. Unfortunately the closest one to us, just past the bishopstown/bandon roundabout, doesn't open until 1pm, and closes at about 7pm(if they aren't closed, they are out of chicken and don't have anyone to make pizza. Our lunch is 11 or 12, and we don't get dinner until after 7. So we gave up on supermacs.
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bigfish835
December 30, 2022
"Major staff issues…"
Supermacs at the roundabout Portlaoise.Worse customer service in the entire country.Staff don't care igorned rude etc.Complete mayhem ,there seems to be no management free for all.Wont be back unless they get there act together
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Jessica.Jacobs
December 30, 2022
"Spiddal Supermacs"
Spiddal Supermacs
Absolute disgrace
Waiting 40 mins for food
Management would not come to the counter just letting the young staff deal with the problem.
Never again
This place is getting worse
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heavyladybug541
December 17, 2022
"Shannon Team outstanding and very friendly 👏"
The management and staff in Shannon are fantastic very professional friendly work very Hard.When I ring in my order they know my name I avoid the busy times especially Friday evening they always say have a great evening and enjoy your meal my daughters love the Margarita Pizza and there cookies melt in your mouth they go out of there way I was there a few weeks ago and a lady had her daughter in a wheelchair she asked would they have gravy for her daughter the staff member was only to glad to help her mother was so thankful
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AndreaHarris
December 15, 2022
"Carlow Town"
Went to the branch in Carlow Town and they put curry sauce on my burger by mistake...I understand that mistakes happen but...curry sauce on a burger???? I was too far away to go back with it
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missybenfield1993
December 03, 2022
"Cold, waste of money. Wexford branch."
Paid €25.00 for cold half portions. Ordered cheese garlic chips and they put a box inside a box to make the portion small. Burger was cold and dry. Never ordering agin. Rip off!!!!
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smallcat968
November 29, 2022
"I have been left short on orders every…"
I have been left short on orders every time I order in the drive thru at Portlaoise Plaza. The food is very pricey and the service is extremely poor. Mr. McDonagh may up his game. I won't be going back.
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bluemeercat355
November 26, 2022
"Only giving 1 star because I have to…"
Only giving 1 star because I have to absolutely terrible service,ordered for delivery last night and after waiting over 2 hours we got undercooked cold chips the regular hamburger had nothing but mayo on it no onions nothing,pizza was also cold and very overdone basically inedible shocking how they can oversee the sending out of this crap to customers where is the management in this place?its non existent avoid supermacs Nenagh at all costs

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